Terms of Services

Terms and Conditions
Effective Date: 11.08.2024
Welcome to TrainIQ

These Terms and Conditions ("Terms") govern your use of the TrainIQ platform ("the Platform"), a product offering AI-based phone call simulations designed to enhance and assess skills in various professional roles. By accessing or using the Platform, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Platform.

1. Use of the Platform Eligibility: You must be at least 18 years old and have the legal authority to enter into these Terms. Account Registration: To use certain features of the Platform, you may need to register for an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. License: We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for its intended purposes, subject to these Terms. 2. User Responsibilities Compliance: You agree to use the Platform in compliance with all applicable laws and regulations. Prohibited Activities: You agree not to misuse the Platform, including but not limited to: Engaging in any activity that interferes with or disrupts the Platform. Using the Platform for any unlawful or unauthorized purpose. Attempting to gain unauthorized access to the Platform or its related systems or networks. 3. Fees and Payments Pricing: Access to certain features of the Platform may require payment of fees. All fees are non-refundable unless otherwise stated. Payment Terms: You agree to pay all fees and charges associated with your use of the Platform in accordance with the terms provided at the time of purchase. 4. Data Privacy Data Collection: By using the Platform, you consent to the collection, use, and disclosure of your data as outlined in our Privacy Policy. Data Security: We implement industry-standard security measures to protect your data, but we cannot guarantee its absolute security. 5. Intellectual Property Ownership: All content, software, and other materials available on the Platform, including trademarks, logos, and service marks, are the property of TrainIQ or its licensors and are protected by intellectual property laws. Restrictions: You may not reproduce, distribute, modify, or create derivative works of the Platform or its content without our prior written consent. 6. Termination Termination by You: You may terminate your account at any time by contacting our support team. Termination by Us: We reserve the right to suspend or terminate your access to the Platform at our sole discretion if you violate these Terms or for any other reason. 7. Disclaimer of Warranties "As-Is" Basis: The Platform is provided on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. No Guarantee: We do not guarantee that the Platform will be uninterrupted, secure, or error-free. 8. Limitation of Liability Liability Cap: To the maximum extent permitted by law, TrainIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, even if we have been advised of the possibility of such damages. Maximum Liability: Our total liability to you for any claims arising out of or relating to the use of the Platform shall not exceed the amount paid by you, if any, for accessing the Platform in the twelve months preceding the event giving rise to the claim. 9. Indemnification You agree to indemnify, defend, and hold harmless TrainIQ, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to your use of the Platform or violation of these Terms. 10. Governing Law These Terms shall be governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Turkey. 11. Changes to Terms We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Platform following any changes indicates your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. 12. Contact Information If you have any questions or concerns about these Terms, please contact us at contact@trainiq.ai.

Unless where otherwise specified or clearly recognizable, all content available on this Application is owned or provided by the Owner or its licensors. The Owner undertakes its utmost effort to ensure that the content provided on this Application infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result. In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document. Rights regarding content on this Application - All rights reserved The Owner holds and reserves all intellectual property rights for any such content. Users may not therefore use such content in any way that is not necessary or implicit in the proper use of the Service. In particular, but without limitation, Users may not copy, download, share (beyond the limits set forth below), modify, translate, transform, publish, transmit, sell, sublicense, edit, transfer/assign to third parties or create derivative works from the content available on this Application, nor allow any third party to do so through the User or their device, even without the User's knowledge. Where explicitly stated on this Application, the User may download, copy and/or share some content available through this Application for its sole personal and non-commercial use and provided that the copyright attributions and all the other attributions requested by the Owner are correctly implemented. Any applicable statutory limitation or exception to copyright shall stay unaffected.

Access to external resources Through this Application Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability. Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties’ terms and conditions or, in the absence of those, applicable statutory law.

Acceptable use This Application and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law. Users are solely responsible for making sure that their use of this Application and/or the Service violates no applicable law, regulations or third-party rights. Therefore, the Owner reserves the right to take any appropriate measure to protect its legitimate interests including by denying Users access to this Application or the Service, terminating contracts, reporting any misconduct performed through this Application or the Service to the competent authorities – such as judicial or administrative authorities - whenever Users engage or are suspected to engage in any of the following activities: violate laws, regulations and/or these Terms; infringe any third-party rights; considerably impair the Owner’s legitimate interests; offend the Owner or any third party.

Privacy policy To learn more about the use of their Personal Data, Users may refer to the privacy policy of this Application.

By using TrainIQ, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

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